The Importance of Team Communication for Productivity

Almost every company, except for those with social purposes, exists to achieve a return for its owner/partners/stakeholders. In other words, profit potential is a basic motive for entrepreneurial activity.  Focusing on profits alone may have meant something to the business world of 50 years ago, but right now, what drives corporate efficiency and profitability are much more organizational rather than instinctive.

Focusing on profit alone may mean something to the business world of 50 years ago, but right now, what drives corporate efficiency and profitability is much more organizational, not instinctive. If you want an increase in productivity in your workplace, it is not enough to renew your machines or switch to robotic processes. You need good employees and teams.  But it’s not enough just to create good teams made up of good employees.  Those teams also need to live and develop in the best conditions.

Think simple: If you say what you want, your team will know. If they say what they want, you know. You state your purpose, they question whether they believe in this purpose or not, you discuss and find a common ground. They give feedback, you improve. You appreciate it, they move forward. If you talk, they will hear, if you listen, you will hear.

This exchange is called communication, and effective communication has the power to change everything within the company.

Keep this in mind while reading the article:

In a study, the consequences of poor team communication are summarized as follows:

Failure to complete projects – 44%

Low employee morale – 31%

Missed performance targets — 25%

Sales losses- 18%

(Source: Economist Intelligence Unit)

What does team communication mean?

In its shortest and most concise form, team communication includes all written and verbal interactions between teams, like meetings, email exchanges, one-to-one conversations and WhatsApp correspondence…

Teams are groups of people who come together at work and work-related events. Therefore, the communication between them is also the sum of interactions related to the work.

Do you think its right?

We cannot define effective communication only as the exchange of work-related information. Exchange of work-related information is essential, but effective communication means that people also share their feelings and thoughts. Sentences uttered during morning coffee, emotions shared in the elevator, bonds formed during lunch breaks improve the quality of communication that we define as interpersonal exchange.  The reason is simple, we are human beings and we get along by talking to each other.

One of the most important reasons why an effective communication environment lacks is the ignorance of this humanly exchange.  Effective communication is a communication approach where a group of people who know each other willingly participate, share all necessary information in a timely manner, inform each other, learn and develop from each other. This is the type of communication that leads to higher levels of collaboration and productivity in the workplace.

The balance of formal and informal communication

The business world has finally got rid of the “We are a family” point of view. Because we are not family, but people who work together.  There may be those who have started a family among us, but we are a team under the roof of the workplace. We can build secure relationships like families, we can feel as comfortable as we are with family, and we can love each other as we love our family, but we are a team, not family.  Researches show that friendly communication can help team members develop a sense of belonging and strengthen relationships. Successful team leaders increase their work efficiency based on effective team communication. Thanks to the processes strengthened by communication, employees understand the standards of their jobs, know that they will get help when they need it, participate in the processes willingly and develop. With the balance of formal and informal communication, people understand and acknowledge each other, and this understanding ensures strong relationships within the team.

Effective communication in a team provides the following benefits:

• Easier and better problem solving

• Easier and better decision making

• Better work relations

• Increased engagement 

• High efficiency

• Evolving team culture

Employee engagement is a measure of employees’ emotional commitment to their work, colleagues, and organization, which greatly affects their willingness to perform.  In its shortest definition, it is the willing participation of the employee.  Precisely at this point where they willingly participate, they desire to hear and be heard. How about looking at the subject from this perspective?